Business Intelligence - How We Work

Open Technologies Solution Roadmap

1. Define Business Case - Mapping the specific benefits of a business intelligence initiative, including strategic value mapping, tactical ROI, and key stakeholders across the organization.

Giving the business users (as opposed to analysts) a dashboard with as few as 4-6 Key Performance Indicators can transform their performance, if the KPI's are objectively important and are derived from data that is structured to be reliable and consistent.

2. Analyze Workflow to Select Key Performance Indicators (KPI) - The selection of the questions which the BI system will answer should be based on rigorous workflow analysis, rather than impressionistic conversations with business users.

3. Information Integration - A business intelligence application will routinely gather information from multiple transaction systems and databases. Applying a rigorous yet flexible approach to the Lean Optimization of the Information architecture supports building the current application efficiently, while supporting reusability of this optimized information on future BI initiatives.

4. Build Application - The development of a Business Intelligence application will inevitably be more efficient and useful when it follows rigorous analysis and optimization of the business case, workflow, and information environments.

5. Change Management - We consult on solution rollout, organizational design and other factors critical to high ROI Business Intelligence functions at the intersection of business, technology, data and workflow.