Today's anticipated announcement about the fate of Ford Motor
Company's St. Paul plant, and the possible loss of nearly 2,000
Minnesota jobs, is a vivid reminder of how difficult it is for
corporations to balance current profitability with future
success.
Among U.S. auto companies, Ford has done the best job of changing
to meet the future, embracing lean manufacturing techniques in the
1990s and producing the first hybrid SUV (the Escape). Yet it still
finds itself cutting manufacturing capacity to reflect shrinking
market share.
Ford's competitive position ranks somewhere between those of GM
and Toyota. Toyota has become the benchmark for success in auto
production and profitability. Its success in the hybrid market
represents only its latest milestone.
In contrast, General Motors has traded its perennial status as a
challenged corporate icon for that of a terminally ill giant. Recent
talk of GM declaring Chapter 11 bankruptcy as a means of reducing
its labor costs and pension obligations has become commonplace.
"Toyota's momentum just continues to snowball," Gordon Wangers,
president of Automotive Marketing Consultants Inc. told Bloomberg
News this month. "If I'm one of the guys running Ford or GM, at this
point I'm deeply concerned about how quickly Toyota is
accelerating."
Toyota, second only to GM in global auto sales, sold 2.26 million
cars and trucks in the United States last year, an increase of 9.7
percent. According to Bloomberg News, Toyota's market value of $190
billion is about 18 times higher than GM's.
Hybrids are only a footnote in the 30-year war between Toyota and
General Motors. Toyota's lean manufacturing expertise has played a
much bigger role. But General Motors has demonstrated a consistent
pattern of sacrificing the future to protect its current interests.
In the 1970s, GM ignored the subcompact market in favor of
full-sized vehicles with higher profit margins. When gasoline prices
rose drastically following the 1973 oil embargo, high-quality
Japanese subcompact manufacturers went from niche players to
preferred choices for many categories of car buyers.
In the 1980s, GM adopted lean production halfheartedly, even
after it became clear that total quality management produced more
reliable cars than Detroit's mass production model.
In the 1990s, GM's overreliance on SUV sales for its profits may
be seen by history as its third strike. Yes, low gas prices made
SUVs popular with U.S. consumers. But the Energy Policy and
Conservation Act of 1975, passed by Congress following the 1974 oil
crisis, mandated higher average mileage. The SUV's low mileage was
enabled by a legal exception for commercial light trucks. American
manufacturers lobbied fiercely to maintain this loophole whenever
Congress attempted to close it.
GM was captivated by its profitability in the SUV market, and was
in denial that nearly every one of its car brands was no longer
profitable -- a fact disguised by its huge size and complexity.
Toyota also had success in the consumer SUV market, but did not
lobby against closing the SUV mileage loophole.
Until recently, detractors would call attention to Toyota
subsidizing the sale of hybrids by several thousand dollars per car.
But in doing so, Toyota was priming the pump, creating a market in
which it has become the leader and technology standard-setter.
In contrast, GM extended its below-cost "employee discount
program" to consumers for no strategic reason but simply to move
excess inventory.
To its credit, GM has invested large sums attempting to create
revolutionary electric and hydrogen-powered vehicles. But these
technologies are not yet viable. Toyota's success with hybrids, in
contrast, integrated existing technologies and leveraged its lean
manufacturing expertise.
Is there a capitalist case for alternative energy? The goal of a
business is profitability (within the bounds of the law), not
improving society. But Toyota's current success in the hybrid auto
market suggests that companies that pursue incrementally "green"
strategies may dominate the markets of the future.
There are, of course, critical social motivations for pursuing
energy alternatives, chiefly environmental goals and national
security. From a national security perspective, our reliance on
foreign oil finances a range of toxic societies and ideologies.
Ecologically, the scientific consensus continues to grow that
industry is contributing to global warming.
But even if global warming is somehow a statistical glitch,
common sense suggests that the rapid growth in China and India will
strain the planet's resources. What happens when every family in
China wants a refrigerator and car?
Hybrid cars have gone from curiosities five years ago to
plausible alternatives in 2004 to a near-mainstream technology in
2006. Toyota said in September that all its vehicles eventually
would be run by hybrid gasoline-electric motors.
Toyota's operational excellence enabled it to be profitable in
the present while making a small bet on the future. That bet is now
paying off. Companies that wish to dominate markets of the future
should take note.