"Hiring
Lessons of the NFL Draft", Minneapolis Star Tribune, May 1, 2006
Following the
annual National Football League collegiate draft, which was held
over the weekend, long has been a guilty pleasure of mine.
Helping companies hire executive talent is my day job, and the
professional sports talent selection process has vicarious
appeal.
Every year,
football fans from Weehawken to Wayzata dream that their team
will draft the next Lawrence Taylor or Alan Page. Some years
they are rewarded with stars, some with stiffs. The NFL drafting
process is at least as sophisticated as the corporate hiring
process these days, with psychological assessments, IQ tests,
breakdowns of college performance and examinations of physical
ability.
How can
football teams and companies maximize the chances of selecting
future stars? Here are my rules to consider in assessing talent
in professional football or in business:
1.
Beware Hometown Heroes - When choosing between two
players of equal talent, do not choose the local college star
who will "sell tickets." Success in the future, not the past,
sells tickets; fans will adore a superstar wherever he is from.
For example, Joe Namath, a Pittsburgh native, was revered by
locals in Alabama and then New York, based on his performance
and charisma.
In business,
select extraordinary talent from different cultures, rather than
settling for ordinary candidates who fit your cultural comfort
zone. In a global economy, "success sells tickets."
2.
Draft the Best Athlete, not the Most Pressing Need -
In the NFL, drafting to improve a key weakness is fine if the
player selected is of similar ability to those available at
other positions. Otherwise, select the best available athlete,
even if he plays a position where you already have talented
players.
Companies
often assume that candidates from their own industry will help
them most. But executives from other industries can help a
company leapfrog its competitors by bringing best practices from
elsewhere. For example, UnitedHealth Group, the managed care
giant based in Minnesota, deliberately recruits a significant
percentage of its executives from outside the health care
industry.
3.
Avoid Cogs in the Machine - Some college football
programs are so successful that the system makes good players
appear great, but they then revert to ordinary in the pros.
Teams selecting Big Ten running backs run this risk.
In business,
companies are sometimes blinded by the halo effect of a
candidate from an elite competitor. But success in a smoothly
functioning system often doesn't translate into success in a
turnaround effort.
4. You
Can't Teach Heart - College football players who
aren't self-motivated are not likely to develop that trait as
professionals. Good talent with great will and intelligence
beats unmotivated great talent every time, as the success of Tom
Brady and Jerry Rice ("too slow") or Ray Lewis and Emmitt Smith
("too small") proves.
In business,
as motivational author Jim Rohn has written, "Don't waste your
time trying to change ducks into eagles." Hiring motivated
individuals is easier than trying to instill ambition into the
unmotivated.
5.
Ability Matters, But is Hard to Measure - Metrics of
ability are important, but subjective, in football and the
workplace. The Football Hall of Fame is filled with players who
lacked world-class speed but whose playing speed made them far
more successful than sprinters who were not football-savvy.
Companies
sometime rely too heavily on school grades as an indicator of
success in the workplace, especially for experienced hires. I
once encountered a company that asked candidates how they scored
on their SAT college entrance exams. The fallacy is obvious --
SATs are predictors of future success in college.
6.
Jerks Rarely Win - Superstars who are personally
productive but disruptive to the organization are seldom worth
the bother in a team sport. For all his touchdowns, Terrell
Owens has never won a playoff game beyond the first round. As a
team executive famously said to the star of an abysmal team who
was demanding more money: "We lost with you, we can lose without
you."
In business,
companies are sometimes afraid to rein in disruptive stars,
particularly sales rainmakers or technical gurus. But a
superachiever who demeans and manipulates his or her peers can
ultimately disrupt the output of the entire department.
7.
Don't Mistake Eccentrics for Jerks - Jerks may not be
worth the trouble, but talented nonconformists usually are. The
Oakland Raiders won multiple Super Bowls collecting talented
oddballs with a deep desire to win, after they were discarded by
other teams.
In business
too, it is wise to manage talented individuals differently, even
gingerly, as long as they are committed to leveraging their
abilities toward the goals of the organization.
8.
Don't Try to Fix All Your Problems with One Hire -
Trying to compensate for systemic weaknesses with a
superstar doesn't work. The classic example is the elite
quarterback inserted behind a terrible offensive line, like
Archie Manning on the 1970s New Orleans Saints. In contrast, the
New England Patriots won yet another Super Bowl in 2005 with
no-name cornerbacks Asante Samuels and Randall Gay. The defense
was built as a system, not around any one superstar (thought the
team had several).
In a business,
beware trying to hire superstars to compensate for weaknesses in
other parts of the organization. Hiring a sales guru is a worthy
goal, but if marketing is feeble, business growth will continue
to disappoint.
9.
Production Eventually Trumps Potential - In football,
the ultimate complement is "He's a football player." In
business, it's: "She makes money everywhere she goes."